IT support - Chicago
When a computer breaks, you call one number.
Fixed-price IT support for Chicago offices of 5 to 30 people. Your computers, email, backups, and security monitoring, handled by one accountable local firm. First response the same business day, and you already know what this month costs.
Sound familiar?
- The person who "did the computers" left, and now it is whoever has time.
- Someone got an email from the boss asking for gift cards, and it was not the boss.
- Nobody is sure the backups work, because nobody has ever tried restoring one.
- The current IT guy takes three days to call back, and every invoice is a surprise.
Every one of those is normal for a small office, and every one of them is fixable with boring, correct defaults and a person who actually answers.
Start with the free 30-minute health check
We come to your office and check the three things everything else depends on: whether your email can be spoofed, whether your backups would actually restore, and whether your computers are updated and encrypted. You get a one-page findings sheet to keep, whether or not you hire us. Most offices fail at least two of the three. No pitch during the check; the sheet speaks for itself.
What the monthly service covers
- One number and one email for help, answered the same business day by the person who owns your account
- Every computer updated, encrypted, and monitored for threats
- Email protection: spoofing defenses and phishing filtering
- Backups that are tested by restoring, not assumed
- New staff set up and leavers locked out, same day
- A written runbook your business keeps: accounts, licenses, and how everything is set up, in plain language
Why a Chicago firm instead of a national help desk
- Onsite when it matters. Some problems need a person at the desk. We are in the city, not in a queue.
- Fixed monthly price. Quoted in writing after the health check. Project work is approved before it starts, never billed as a surprise.
- Security first, quietly. Threat monitoring on every machine as standard, without surveillance software and without drama.
- No lock-in. Your accounts, your licenses, your documentation. If we ever part ways, you keep everything and we hand it over properly.
- Weekend project work. Migrations and rewiring happen while you are closed: you leave Friday, everything works Monday. Run a school? See IT for schools, where weekends are the whole point.
Frequently asked
What does the free IT health check cover?
Email protection, backups, and device security: the three failures behind most small-office incidents. Thirty minutes onsite, a one-page findings sheet you keep either way.
How fast do you respond when something breaks?
First response the same business day, from one number and one email answered by the person who owns your account. No ticket queue, no offshore call center.
How does the pricing work?
One fixed monthly price per person, quoted in writing after the health check. No hourly billing. Anything outside the monthly scope is quoted and approved before it starts.
Do we have to fire our current IT person?
No. If someone internal handles day-to-day questions, we can take just the security and backup side, or leave you the findings sheet and part as friends. The health check is free either way.
Thirty minutes. One page of findings. Zero obligation.
Tell us your office size and neighborhood and we will book the health check. If everything passes, we will tell you that too.
Book the free IT health check